What do I do if my VM is no longer accessible
Try to connect using the remote console of your VM to check if it is already running. If you have difficulties logging in to a VM, send screenshots of any error messages you encounter to our support team so they can provide you with assistance. If you are using Linux, we will need the output of the commands 'uptime' and 'top'. If you are using Windows, we will need a screenshot of the Task Manager.
If your question was not answered, please contact us.
Additional FAQs and support information can be found on the following resources:
ProfitBricks Cloud Computing Blog
ProfitBricks Press & Infocenter